FAQs
What is Duggan Society?
Duggan Society is a luxury home & tableware brand focused on creating timeless, design-driven pieces that elevate everyday moments. Our collections are thoughtfully designed to bring beauty, quality, and uniqueness to every table.
Where are your products designed?
All our collections are designed by our founders, with a strong focus on aesthetics, craftsmanship, and high perceived value.
Are your products handmade?
Many of our pieces feature handcrafted finishes and unique details, making each item feel special and one of a kind.
Will my item look exactly like the photos?
Due to the artisanal nature of many of our products, slight variations in color or finish may occur. These details are part of what makes each piece unique.
How should I care for my products?
We recommend gentle hand washing for most items to preserve their quality and finish. Specific care instructions may vary by product.
Shipping & Delivery
Where do you ship from?
All orders are shipped from our warehouse in Fort Lauderdale, Florida.
How long does shipping take?
Orders are typically processed within 1–2 business days, with delivery times ranging from 2–5 business days within the U.S.
Do you offer expedited shipping?
Yes, expedited shipping options are available at checkout.
Do you ship internationally?
Yes, we offer international shipping. Duties and taxes may vary depending on the destination.
Returns & Exchanges
Do you accept returns?
Yes, we accept returns within 14 days of delivery, provided items are unused and in their original condition.
What if my item arrives damaged?
Please contact us within 48 hours of delivery with photos, and we will assist you with a replacement or solution.
Wholesale & B2B
Do you offer wholesale?
Yes, we partner with retailers, interior designers, and hospitality spaces. Please contact us or visit our wholesale page to learn more.
Do you create exclusive collections?
Yes, we offer custom and exclusive collections tailored to our retail partners, designed to reflect their brand and stand out in-store.
Payments
What payment methods do you accept?
We accept all major credit cards and secure online payments.
Can I pay through Faire?
Yes, we also work with retailers through Faire for wholesale orders.
